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Terms and Conditions

Cancellation Policy 

If you need to cancel your tutoring session without any penalty, you may cancel up to 24 hours and you must reschedule to attend your make-up tutoring session within the next 7 days by sending an email request to info@helpgnosis.com. However, if you cancel within 24 hours of the session the payment for the cancelled session is due in full. You are allowed to reschedule a session only once. 

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Auto Renewal Disclaimer

Your monthly subscription will be renewed automatically and billed to your credit card/Paypal account at the beginning of each subscription period until you cancel the service.

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Late Policy 

Your child must be on-time to the scheduled tutoring sessions. The tutor is obligated to wait only 15 minutes. After 15 minutes, the tutor is not required to lead the remaining time of the session and the session may be lost. 

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Service Disclaimer 

Although we make the effort to provide the right level of support in the tutoring services that we deliver, there are no guarantees concerning the level of success you may experience and your future results, scores, and/or grades.